Shipping policy

Shipping Policy – Ayaraa Jewels

1. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation

  • Orders placed on weekends or holidays will be processed on the next working day

  • Customized jewellery may take additional processing time

2. Shipping Within India

  • Estimated delivery time: 3–7 business days

  • Shipping charges (if applicable) will be displayed at checkout

  • We partner with trusted courier services to ensure safe delivery

3. International Shipping

  • We offer international shipping to selected countries

  • Estimated delivery time: 7–15 business days (may vary by location)

  • Shipping charges and customs duties (if applicable) are the responsibility of the customer

⚠️ Note:

  • We do not offer free returns for international orders

  • Delivery delays may occur due to customs clearance

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS/Email/WhatsApp

  • You can track your shipment in real-time using the provided link

5. Shipping Delays

While we aim to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier partner issues

  • Government restrictions or holidays

  • Incorrect shipping details provided

Ayaraa Jewels is not liable for delays caused by external factors.

6. Incorrect Address / Failed Delivery

  • Please ensure your shipping address and contact details are accurate

  • If delivery fails due to incorrect details:

    • Re-shipping charges may apply

  • We are not responsible for lost shipments due to incorrect information

7. Damaged or Missing Orders

If you receive a damaged or incomplete order:

  • Report within 24 hours of delivery

  • Share images and order details

📧 Email: support@ayaraajewels.com
📱 WhatsApp: +91 9274755423

✔ We will investigate and provide a replacement if applicable

8. Partial Shipments

  • In some cases, your order may be shipped in multiple packages

  • You will be informed if this happens

9. Contact Us

For any shipping-related queries:

📱 WhatsApp: +91 9274755423
📧 Email: 10:00 AM – 6:00 PM (Monday to Saturday)